RESOURCES
At U & A Homecare, we understand that you may have questions about our services and processes. We’ve compiled a list of frequently asked questions to provide clarity and peace of mind. If you don’t find your question here, please don’t hesitate to reach out to us.
Understanding the NDIS
What is the NDIS?
How to Manage Your NDIS Plan - Overview
Communicating with your provider
Guides and Checklists
Checklist: Discover if you qualify for NDIS
Unlock the possibilities of personalised care and support through our NDIS checklist.
Guide 1: How to apply for support
Navigate the application journey confidently with our step-by-step guide.
Guide 2: How to craft your NDIS Plan
Participate in creating your care plan through our comprehensive guide.
Frequently Asked Questions
We offer a range of NDIS services, including Support Work, Personal Assistance, and Mental Health services. Each service is tailored to meet the unique needs of our participants.
Simply reach out to us via our website, email, or phone. We’ll set up an initial free consultation to ensure our services align with your needs. Once everything is in order, we’ll sign a service agreement and schedule your first appointment.
Yes, while our office hours are from 9 am to 5 pm, Monday to Friday, our service hours extend 24/7 to cater to the diverse needs of our participants.
Absolutely! We believe in understanding your needs thoroughly before we begin, which is why we offer free consultations to all potential participants.
Participant safety and well-being are our top priorities. Our staff are trained and experienced, and we adhere to strict guidelines and protocols to ensure a safe and nurturing environment.
Our unique approach prioritises participant well-being, safety, and goal achievements. Our core values of Integrity, Respect, and Honesty reflect in every service we offer.
Our primary focus is on participants aged 7 and older, ensuring they receive tailored care suited to their specific needs.
Your feedback is invaluable to us. You can share your thoughts, feedback, or concerns via email, phone, or through our website’s contact form.
Yes, ensuring accessibility for all our participants is crucial.
